Contact
Talk to the PulseRoom team.
Support, sales, demos, or a practical question about fit — use the contact form and we'll route it to the right person quickly.
Contact form
Send us the useful context.
Tell us what you are trying to do with PulseRoom. Support, product, sales, and pilot questions all come through here.
- Routed to the right inbox
- One business day response target
- Good for support, sales, and pilots
General support
Product help
Questions, bugs, account issues, and product help.
Sales
Pilots and pricing
Institutional rollouts, pricing, pilots, and commercial questions.
Exploratory call
30 min · Video call
See PulseRoom live and discuss whether it fits your use case.
Response time
< 24 hours
We reply to support and sales messages within one business day.
Common questions
Before you reach out
Can I see PulseRoom before making a decision?
Yes. Use the contact form or book a call for a walkthrough tailored to your use case.
Do you offer institutional or team pricing?
Yes. Send a note through the form and we will discuss the right commercial setup for your team or institution.
Is PulseRoom available for self-hosted deployment?
We do not currently offer on-premise deployment. PulseRoom runs on our managed cloud infrastructure.
How do I report a bug or security concern?
Use the contact form and choose Support. For security disclosures, include SECURITY at the start of your message.